Privacy Policy

Our Commitment to Your Privacy

At Caelova, your trust is foundational to everything we build. This Privacy Policy explains what information we collect, how we use it, and how we protect it. We believe in transparency, minimal data collection, and respect for your personal information.

Information We Collect

To deliver accurate Vedic astrology services, we collect the following categories of information:

Birth Details

When you generate a birth chart, you provide your date of birth, time of birth, and place of birth. This data is essential for calculating accurate planetary positions and producing meaningful astrological reports.

Account Information

When you create an account, we collect your name and email address. This allows you to save charts, access personalised features, and manage your subscription.

Usage Analytics

We collect basic, anonymised usage data — such as pages visited, features used, and session duration — to understand how the platform is used and to identify areas for improvement. This data is collected through standard analytics methods and does not include personally identifiable information.

How We Use Your Information

The data we collect is used exclusively for the following purposes:

• Chart generation — Your birth details are processed to compute accurate Vedic birth charts, dashas, transits, and other reports.
• Personalisation — If you have a saved chart, we use it to tailor your homepage experience, horoscope, and insights to your specific birth data.
• Platform improvement — Anonymised usage analytics help us understand feature adoption, identify issues, and improve the overall user experience.
• Account management — Your email is used for account-related communications, including subscription confirmations and important service updates.

Data Protection & Security

We take the security of your data seriously:

• Secure storage — All personal data is stored in encrypted databases with access controls.
• No third-party data sales — We do not sell, rent, or trade your personal information to any third party. Your data remains exclusively within the Caelova platform.
• Session security — User sessions are managed through secure, HTTP-only cookies with appropriate expiration policies.
• Minimal data collection — We only collect what is necessary to deliver our services. We do not collect sensitive financial information directly (payment processing is handled by secure third-party providers).

Cookies & Session Management

Caelova uses cookies for essential platform functionality:

• Session cookies — Maintain your logged-in state and preferences during your visit.
• Security cookies — Help protect against cross-site request forgery and other security threats.

We do not use tracking cookies for advertising purposes. Our use of cookies is limited to what is necessary for a secure and functional experience.

Data Retention & Deletion

Your saved charts and account data are retained for as long as your account is active. If you wish to delete your data:

• Saved charts — You can delete individual charts at any time from your account dashboard.
• Account deletion — You may request complete deletion of your account and all associated data by contacting us. We will process deletion requests promptly.

Upon account deletion, all personal data — including birth details, saved charts, and profile information — will be permanently removed from our systems.

Children's Privacy

Caelova is not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child under 16 has provided us with personal data, we will take steps to remove that information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make significant changes, we will update the "Last updated" date at the top of this page.

We encourage you to review this policy periodically to stay informed about how we protect your information.